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The Portion Plate Home |
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Customer Service We are committed to providing our customers with exceptional customer service. Shipping Methods and Times We currently offer USPS Priority Mail for small orders and UPS for orders over 5lbs in the continental US. Cost will be based upon the dollar amount of your order and will be calculated during checkout. We do not accept foreign orders and can not ship to foreign addresses. All orders will be processed and shipped within 7 to 10 business days of receipt (Monday-Friday, excluding holidays). Once processed, most shipments arrive in 3 to 4 business days, but may take longer depending upon your location and product availability. Returns Policy Lost products, determined as such by an assigned tracking number confirmation, will be resent within 48 hours of confirmation. Returns must be received within 30 days of the order being shipped. The customer is responsible for paying the return shipping charge and a 10% restocking fee. Please send an email to plateorders@bebetter.net to find out how to package and return your product, and to receive a return authorization. Price and Product Availability Prices are subject to change at any time and without notice. All prices are quoted in US$. Availability is as accurate as possible. All orders will be processed and shipped within 7 to 10 business days of receipt (Monday-Friday, excluding holidays). Once processed, most shipments arrive in 3 to 4 business days, but may take longer depending upon your location and product availability. Sales Tax You only need to pay sales tax (6%) if your shipping address is in West Virginia. Canceling an Order As soon as you submit a credit card order, we charge your credit card and send the order to our warehouse for shipping. It is therefore not possible to cancel an order once it has been placed online. Payment Methods We accept Visa and MasterCard. |
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| Advanced Search | View Cart | Checkout | About Us | Service | Policies | Home Thank you for visiting The Portion Plate! Shop with complete confidence knowing that we use SSL encryption throughout the entire ordering process. Your order will be safe and secure. We accept Visa and MasterCard. We do not accept personal checks. WV residents are subject to 6% sales tax. We can not accept foreign orders or ship to foreign addresses. |
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